Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "bui138", "we", "us", or "our" refers to the bui138 online betting platform operated under international gaming license, accessible at https://bui138.cam.
• "User", "you", or "your" refers to any individual who registers an account, accesses, or uses the bui138 platform and services.
• "Platform" refers to the bui138 website, mobile-optimized site, and all associated services including sports betting, live casino, slots, togel (Indonesia's traditional numbers lottery), and other gaming products.
• "Account" refers to the personal user account created upon successful registration on the bui138 platform.
• "Deposit" refers to funds transferred by the user into their bui138 account via approved payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, or GoPay.
• "Withdrawal" refers to the transfer of funds from a user's bui138 account balance to their designated bank account or e-wallet.
• "Bonus" refers to promotional credits, free bets, cashback, or other incentives offered by bui138 subject to specific wagering requirements and terms.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

You must meet all of the following criteria to register and maintain an account on bui138:

• You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia or a jurisdiction where participation in online gambling is not explicitly prohibited by local law.
• You must not be a resident of any jurisdiction where bui138 has restricted access due to regulatory or legal requirements.
• You are solely responsible for ensuring that your use of bui138 complies with all applicable laws in your jurisdiction.

2.2 Account Registration Process

To create an account on bui138, you must:

• Provide accurate, complete, and current information including your full legal name, date of birth, email address, phone number, and residential address.
• Create a unique username and secure password that you will use to access your account.
• Agree to these Terms & Conditions and our Privacy Policy.
• Verify your email address and phone number through the confirmation codes sent during registration.

You are permitted to hold only one account on bui138. Creating multiple accounts (sometimes referred to as "multi-accounting") is strictly prohibited and will result in immediate suspension of all accounts and forfeiture of any balances and winnings.

2.3 Account Verification (KYC)

bui138 is required by our international gaming license to verify the identity of all users. We may request identity verification documents at any time, including but not limited to:

• Government-issued photo identification (KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or official government correspondence dated within the last 3 months)
• Proof of payment method ownership (bank statement or e-wallet screenshot showing your name and account details)

Failure to provide requested verification documents within 14 days may result in account suspension and the inability to process withdrawals until verification is completed. All documents are handled in accordance with our Privacy Policy and are stored securely using industry-standard encryption.

3. Deposits and Withdrawals

3.1 Deposit Methods and Processing

bui138 supports deposits via the following Indonesian payment methods:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon
• E-Wallets: OVO, DANA, GoPay

Minimum deposit amounts and processing times vary by payment method and are displayed on the deposit page. Deposits are typically credited within 1–5 minutes for major banks during banking hours, and within 24 hours for deposits made outside normal banking hours. bui138 does not charge deposit fees, though your bank or e-wallet provider may impose transaction fees on their end.

You may only deposit funds from payment accounts registered in your own name. Third-party deposits (deposits from accounts not in your name) are strictly prohibited and will be refunded to the source minus any transaction fees incurred.

3.2 Withdrawal Requests and Processing

Withdrawal requests are processed according to the following terms:

• Minimum withdrawal: Rp 100.000
• Maximum daily withdrawal: Rp 500.000.000 for standard accounts; higher limits available for VIP members
• Processing time: Typically 4–24 hours from request submission to funds arriving in your bank account, depending on account verification status and withdrawal amount
• Withdrawal fees: bui138 does not charge withdrawal fees. Your receiving bank may charge fees on their end.

Withdrawals are processed to the same payment method used for the most recent deposit, or to a verified bank account in your name if the original deposit method is unavailable. Before your first withdrawal, you must complete account verification (KYC) as described in Section 2.3.

3.3 Anti-Money Laundering (AML) Compliance

bui138 is committed to preventing money laundering and terrorist financing. As part of our AML obligations:

• Deposits must be wagered at least once before withdrawal is permitted (i.e., you cannot deposit funds and immediately withdraw them without placing any bets).
• We may request source-of-funds documentation for large or unusual transaction patterns.
• We reserve the right to report suspicious transactions to relevant authorities.
• Accounts suspected of being used for money laundering will be immediately suspended pending investigation.

4. Bonuses and Promotions

4.1 General Bonus Terms

bui138 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, and special event promotions. All bonuses are subject to the following general terms:

• Bonuses are available only to eligible users and may be restricted by account status, deposit history, or geographic location.
• Each bonus is subject to specific wagering requirements (also called "rollover" or "playthrough" requirements) that must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Wagering contributions vary by game type. Slots typically contribute 100%, while table games and sports bets may contribute at reduced rates (e.g., 20% for roulette, 100% for sports bets on odds 1.80 or higher).
• Bonuses have expiration periods. Unused bonus funds or unmet wagering requirements will be forfeited after the stated validity period.
• Bonus terms are displayed clearly on the promotion page and in your account before you claim the bonus. It is your responsibility to read and understand these terms before accepting any bonus.

4.2 Bonus Abuse and Forfeiture

The following actions constitute bonus abuse and will result in forfeiture of the bonus, associated winnings, and potentially account suspension:

• Creating multiple accounts to claim the same bonus multiple times
• Using the bonus exclusively on low-variance bets designed to meet wagering requirements with minimal risk (e.g., betting on both red and black in roulette simultaneously)
• Arbitrage betting or hedging strategies across multiple platforms or accounts
• Using automated betting software or bots to wager bonus funds
• Colluding with other users to manipulate bonus outcomes

bui138 reserves the right to investigate suspicious bonus usage and void bonuses and winnings at our discretion. If we determine that bonus abuse has occurred, we may also close your account and report the activity to relevant authorities.

5. Responsible Gaming and Account Limits

5.1 Age Restriction

Online gambling on bui138 is restricted to individuals aged 21 years or older. We employ age verification measures during registration and reserve the right to request proof of age at any time. Accounts found to be held by individuals under 21 will be immediately closed, and all funds will be forfeited.

5.2 Self-Exclusion and Limits

bui138 provides responsible gaming tools to help users maintain control over their gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits in your account settings. Increases to limits take effect after a 24-hour cooling-off period; decreases take effect immediately.
• Loss Limits: Define the maximum amount you are willing to lose over a specified period. Once reached, you will be unable to place further bets until the period resets.
• Session Time Limits: Receive notifications after a specified duration of continuous play to encourage breaks.
• Self-Exclusion: Temporarily or permanently suspend your account. During self-exclusion, you will not be able to log in or receive promotional communications. Contact support to activate self-exclusion.

If you believe you have a gambling problem, please contact our support team immediately or reach out to professional help organizations. Gambling should be entertainment, not a source of income or a solution to financial problems.

6. Betting Rules and Game-Specific Terms

6.1 Sports Betting

Sports betting on bui138 is governed by the following rules:

• All bets are final once placed and cannot be canceled or modified.
• We reserve the right to void bets placed on matches affected by obvious pricing errors, technical glitches, or where the outcome was already known at the time of bet placement.
• In the event of a match postponement, abandoned match, or venue change, bets will generally be void unless otherwise specified in sport-specific rules.
• Settlement of bets is based on the official result as declared by the governing body of the sport (e.g., FIFA for football, ATP for tennis).
• For live (in-play) betting, there may be a short delay between the action on the field and the availability of odds on the platform. Bets placed during this delay are accepted at our discretion.

6.2 Casino Games

Casino games including slots, table games, and live dealer games are provided by third-party software providers such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming. Each game operates according to its own rules and Return to Player (RTP) percentage, which are displayed in the game information panel. bui138 does not control game outcomes; all results are determined by certified Random Number Generators (RNGs) audited by independent testing agencies.

6.3 Togel and Traditional Games

Togel (Indonesia's traditional numbers lottery) results are based on official draw outcomes from recognized lottery operators in Singapore, Hong Kong, Sydney, and Macau. bui138 does not conduct the draws; we accept bets on the outcomes. In the rare event of a disputed result, the official lottery operator's result is final.

7. Limitations of Liability

7.1 Service Availability

While bui138 strives to provide uninterrupted service, we do not guarantee that the platform will be available at all times. The platform may be temporarily unavailable due to:

• Scheduled maintenance and software updates
• Technical issues beyond our control (server failures, network outages, DDoS attacks)
• Force majeure events (natural disasters, war, civil unrest, government actions)

bui138 will not be liable for any losses incurred due to service unavailability. If a bet is placed and the platform becomes unavailable before the bet is settled, we will make reasonable efforts to restore service and settle the bet fairly based on the official outcome.

7.2 Limitation of Liability

To the maximum extent permitted by law, bui138's total liability to you for any claims arising from your use of the platform shall not exceed the amount of your account balance at the time the claim arose. bui138 is not liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your violation of these Terms & Conditions
• Damages arising from unauthorized access to your account due to your failure to protect your login credentials

8. Account Suspension and Termination

8.1 Grounds for Suspension

bui138 reserves the right to suspend or terminate your account immediately, without prior notice, if:

• You violate any provision of these Terms & Conditions
• You engage in fraudulent, abusive, or illegal activity
• You provide false or misleading information during registration or verification
• You create multiple accounts
• You engage in bonus abuse or collusion with other users
• We are required to do so by law or regulatory authority

If your account is suspended, any remaining balance may be forfeited if the suspension is due to breach of these terms. If the suspension is precautionary or due to a misunderstanding, we will work with you to resolve the issue and restore access to legitimate funds.

8.2 Voluntary Account Closure

You may close your account at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you via your verified withdrawal method, minus any outstanding wagering requirements or unresolved disputes. Closed accounts cannot be reopened, and you will not be permitted to create a new account in the future unless bui138 grants explicit permission.

9. Intellectual Property

All content on the bui138 platform, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of bui138 or its licensors and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal entertainment purposes only. You may not:

• Reproduce, distribute, or publicly display any content from the platform without written permission
• Reverse engineer, decompile, or disassemble any software used on the platform
• Use automated tools (bots, scrapers) to access or extract data from the platform
• Frame or mirror any part of the platform on another website

10. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the jurisdiction in which bui138 is licensed. Any disputes arising from these terms or your use of the platform shall be resolved through the following process:

1. Customer Support: Contact our customer support team via live chat or email at [email protected]. Most issues can be resolved quickly through direct communication.
2. Formal Complaint: If the issue is not resolved to your satisfaction, submit a formal written complaint to [email protected] with subject line "Formal Complaint – [Your Username]". We will respond within 7 business days with a formal resolution or explanation.
3. Alternative Dispute Resolution: If the complaint remains unresolved, you may escalate the matter to our licensing authority's dispute resolution service (contact details provided upon request).
4. Arbitration: Any disputes that cannot be resolved through the above process shall be settled by binding arbitration in accordance with the rules of the licensing jurisdiction. Arbitration decisions are final and binding.

11. Modifications to Terms

bui138 reserves the right to modify these Terms & Conditions at any time. When changes are made, we will update the "Effective Date" at the top of this document and notify users via email or platform notification. Your continued use of the platform after the effective date of the updated terms constitutes acceptance. If you do not agree to the updated terms, you must cease using the platform and may close your account.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the bui138 platform
• WhatsApp: Available through your account dashboard (logged-in users only)